Welcome to Mora
By creating an account, or sending Mora a message in the app or through WhatsApp, you agree to these terms and to our Privacy Policy. If you don't agree, please don't use Mora.
1. Who can use Mora
You need to be 13 or older. If you're under 18, a parent or guardian needs to have agreed to these terms for you.
The phone number you register must be one you control.
2. What Mora does
You send Mora messages — voice notes, text, photos, documents, links — and it uses automated systems, including AI, to transcribe and understand them, then turns them into tasks and reminders.
3. Mora is automated, and it gets things wrong
You're talking to software, not a person. Mora's replies are generated by AI, and that means:
- Transcription can be wrong. Names, numbers, and dates can be misheard — especially with background noise or when you switch between Arabic and English.
- Understanding can be wrong. Mora might create a task you didn't mean, miss one you did, pick the wrong date, or attribute something to the wrong person.
- Reminders might not arrive. Delivery depends on your phone, your network, your settings, and services outside our control.
- Mora doesn't check facts. It doesn't know whether something is true, safe, or a good idea.
Anything important is still your responsibility. Mora is a convenience, not a record. Don't rely on it alone for medical appointments, legal deadlines, money, travel, or anything where getting it wrong would cost you. Keep your own record and check what Mora produces before acting on it.
Mora doesn't give medical, legal, or financial advice.
4. Your account
You're responsible for your phone number, your device, and anything done through your account. Tell us at [email protected] if you think someone else has access.
Don't register someone else's number, and don't share or transfer your account.
5. Your content
You own what you send. We don't claim any ownership of your voice notes, messages, photos, documents, tasks, or notes.
You give us permission to process it. To make Mora work, you allow us to store, transmit, transcribe, and analyse your content, and to pass it to the service providers described in our Privacy Policy — only to run the service, keep it secure, and comply with the law.
That permission ends when you delete the content or your account.
We don't use your content to train AI models, and our providers are contractually prohibited from doing so with data from our accounts.
About other people. Your messages will often mention other people. Please only share information about others that you're entitled to share.
What you must not send. Content that's illegal, infringes someone's rights, contains malicious code, harasses or threatens anyone, promotes hatred or violence, or depicts or facilitates the abuse or sexual exploitation of anyone — and in particular of children. Don't try to manipulate Mora's systems into producing harmful output.
Our rights. We don't routinely read or monitor content and we're not obliged to. But we may review, remove, or refuse to process content, and suspend accounts, where we reasonably believe it's necessary to comply with the law, respond to a legal request, protect someone's safety, or protect Mora from abuse.
6. Using Mora properly
Don't use Mora for anything illegal. Don't try to reverse engineer it, get around usage limits, access it through automated means, overload it, resell it, or interfere with anyone else's use.
7. Usage limits
Mora includes limits on how much audio and how many items it processes in a period. Current limits are shown in the app. If you exceed them, Mora will tell you and stop processing until the next period.
8. Reaching Mora through other apps
You can send things to Mora from other messaging apps and services. Anything sent that way passes through that platform's systems before it reaches us, and your use of that platform is governed by its own terms and privacy policy, not ours. We're not responsible for those platforms or how they handle your messages.
9. Cost
Mora is free to use. We may add paid features later, but the free version will stay available with the limits shown in the app. If we ever introduce a charge, we'll tell you first, we'll never charge you without your explicit agreement, and you can decline and keep using the free version.
10. Your licence to use the app
We give you a personal, non-exclusive, non-transferable, revocable licence to install and use Mora on a device you own, for your own personal use. This is a licence, not a sale — we keep ownership of the app.
- You may not copy, modify, translate, reverse engineer, decompile, rent, sell, sublicense, or distribute the app, remove any proprietary notices, or use it to build a competing product.
- The Mora name, the name مورا, the Mora logo, and the app itself belong to us. You can't use them without our written permission.
- If you send us suggestions or feedback, we can use them freely, without obligation to you.
- We may release updates. Some are required for Mora to keep working.
- You get the app through an app store, and that store's terms also apply. The store isn't a party to these terms and isn't responsible for Mora.
11. Changing or stopping the service
We may add, change, suspend, or discontinue parts of Mora. Where a change materially affects you, we'll give reasonable notice unless it's needed urgently for legal or security reasons.
12. Ending things
You can stop using Mora whenever you like, and delete your account in Account.
We may suspend or end your access if you break these terms, if your use creates a legal or safety risk, if the law requires it, or if we discontinue Mora. Where we reasonably can, we'll give you notice and a chance to export your data first.
When your access ends, your licence to use the app ends too. Sections 3, 5, 10, 13, 14, 15, 16, and 17 continue to apply.
13. No warranties
Mora is provided "as is" and "as available".
To the fullest extent the law allows, we make no warranties of any kind — express, implied, or statutory — including any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, or accuracy.
In particular, we don't promise that Mora will be uninterrupted, secure, or error-free, that transcriptions or extracted tasks will be correct, that reminders will arrive or arrive on time, or that Mora will meet your needs.
Nothing here removes any right you have under Egyptian consumer protection law.
14. Limits on our liability
To the fullest extent the law allows:
We're not liable for indirect, incidental, special, or consequential losses, or for lost profits, revenue, data, goodwill, or opportunities.
We're specifically not liable for loss arising from a missed, late, or incorrect reminder; an inaccurate transcription or extraction; a task Mora created wrongly or failed to create; your reliance on Mora's output; content sent to Mora; someone else accessing your account after you lost control of your phone or number; or the failure of any third-party service.
Our total liability for any claim won't exceed the greater of what you paid us in the previous twelve months, or EGP 5,000.
Nothing here limits liability for fraud, for death or personal injury caused by negligence, or for anything that can't lawfully be limited.
15. Indemnity
You agree to cover us against any claims, losses, and reasonable legal costs arising from your content, your use of Mora, your breach of these terms, or your breach of anyone's rights — including the privacy rights of people mentioned in what you send.
We'll tell you about any such claim and may take over its defence. You can't settle a claim in a way that binds us without our written agreement.
16. Governing law
These terms, and any dispute arising from them, are governed by the laws of the Arab Republic of Egypt.
17. Resolving disputes
Talk to us first. Contact [email protected] and give us 30 days to sort it out. Most things end here.
Arbitration. If it isn't resolved, and to the fullest extent the law allows, disputes will be finally settled by arbitration under the Rules of the Cairo Regional Centre for International Commercial Arbitration — one arbitrator, seated in Cairo, in [Arabic / English], under Egyptian law.
Exceptions. Either of us can bring a qualifying small claim in court, and either of us can ask a court for an injunction to stop intellectual property infringement or unauthorised access to Mora.
Individual claims only. To the fullest extent the law allows, you and we each agree to bring claims individually, and not as part of any class, collective, or representative proceeding.
If any of this is unenforceable, that part is severed and the rest still applies. Nothing here removes your right under Egyptian consumer protection law to go to a competent Egyptian court, or to complain to the Consumer Protection Agency or the Personal Data Protection Centre.
18. General
The full agreement. These terms and the Privacy Policy are the complete agreement between you and us about Mora.
If part of it fails. If a court finds any part invalid, only that part is removed. Everything else stays in force.
Delay isn't waiver. If we don't enforce something straight away, we keep the right to enforce it later.
Transfers. You can't transfer these terms to anyone else. We can, if Mora is merged or acquired, and we'll let you know.
Events beyond our control. We're not liable for failures caused by things we can't reasonably control.
Languages. These terms are published in Arabic and English. If the two conflict, the [Arabic / English] version applies.
Updates. We may change these terms. We'll update the date at the top and tell you in the app before anything material takes effect. Continuing to use Mora after that means you accept the new version.
If you have any questions or concerns about these Terms, contact us at [email protected]